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Posted by Jeff92se (92se) on July 23, 2002 at 17:15:35:
In Reply to: Or... posted by Jacob on July 23, 2002 at 17:11:03:
They could tell people their item has shipped after it has actually shipped. They could check and see if an item was actually in stock before taking an order for such. : It seems to me that the people who have had problems with them are pretty easy-going people who were just a little miffed at the false promises and stuff. I would be willing to bet that anyone who has had similar problems with them would have been totally fine with an explanation, or with a little customer service. : There is no reason to take things to extremes. They could do with a little more organization is all. I think it's safe to say that everyone understands they are a small operation and appreciates the excellent prices and excellent products. I have a friend who is very happy with his '01 Jeep CAI kit from them. Haven't heard one person complain about the product. : -Jacob
in an inventory/ordering/tracking software system